Question 1

How heavy are Motocaddy batteries?

Accepted Answer

The Motocaddy standard range lead-acid battery weighs 6.5kg and the extended range option weighs 10.5kg. If you are worried about the weight of the battery you will be lifting on and off your trolley, our lightest battery is the lithium battery weighing only 2.5kg.

Question 2

How long does the battery take to recharge?

Accepted Answer

After a full round of golf it will take approximately 8 to 14 hours to recharge the battery depending on the model and capacity.

Question 3

I have just received my new trolley, put the battery on charge and the light has gone green in less than an hour, is anything faulty?

Accepted Answer

Motocaddy batteries are partially charged prior to delivery. We always recommend charging your battery for at least 8 hours before it is used for the first time.

Question 4

If I only play 9 holes, do I still have to recharge the battery before the next game?

Accepted Answer

The battery must always be charged after every use irrespective of the number of holes played.

Question 5

Is my battery ready to use as soon as the green light shows on the charger?

Accepted Answer

When the green light is showing, the battery is fully charged and ready to be used.

Question 6

Should I buy a second battery?

Accepted Answer

If you need to play 36 holes in a day you should either buy an extended range battery or a spare standard battery. If you opt for using two batteries make sure you rotate their use to prolong the life of both batteries.

Question 7

Should I fully discharge my battery from time to time?

Accepted Answer

You must never fully discharge the battery as this could severely reduce the capacity of the battery. If you notice the trolley starting to travel more slowly than usual you should stop using it as soon as possible.

Question 8

What happens if my battery stops before the end of my round?

Accepted Answer

If your battery stops before the completion of the round, Motocaddy trolleys have a freewheel feature to allow you to complete your game. When you get home, open up the battery bag and check the battery terminals to ensure that they are properly connected. If this does not resolve the issue, please call our technical team.

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Frequently asked questions